Kemble at Home in a nutshell

Who We Are

We are, and have always been, a Hereford-based family business serving Herefordshire, Gloucestershire, Worcestershire and the surrounding counties. We have been around for quite some time - some 30 years have flown by and it is incredible to think of all the experiences, the memories, the people we have met and who have found a place in our hearts.

Society has changed, and we have changed with it. Yet, although we now deliver our services in a slightly different way (we couldn't even send emails 25 years ago!), our core principles are still the same. Our belief has always been that everybody should be able to live their life exactly how, and where, they want to - and that we can help make that possible.

We are a team, and we are proud of our staff. We are blessed with very loyal staff, many of whom have been with us for years, some for decades.

Our principles

Our approach rests on a handful of principles that shape everything we do. We live and breathe them; framed copies hang in every room in our office. Our principles help us find solutions, they help us recruit the best staff, and frankly, they help us be better people.

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We ask ‘why’

We always go back to why we do what we do. With each step we ask ourselves: 'Does this make life better for our clients and carers?' If the answer is ‘No’, we find a different way of doing it.

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We keep it simple

Life is complex enough as it is. We think ‘simple’ is easier to understand, easier to communicate, easier to improve, and easier to remember.

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We trust people

Feeling trusted brings out the best in all of us. We give people the space and confidence to make decisions and mistakes, encouraging them to trust their instincts.

We start with ‘yes’

We believe that anything is possible. We are optimistic and creative, we love new ideas, and we focus on finding solutions.

We keep learning

We want to be better than we were yesterday. We don’t get stuck in our ways, we learn from each other and we learn from our mistakes.

Kemble at Home Carer smiling